Participant Services

 
Online Participant Account Access

 

Online participant account access is a convenient way to manage your account. Simply log in to view your account balance, claims history, contribution history, investment performance, participant account statements, and more. In lieu of submitting paper forms, you can submit claims, update your contact information, make investment allocation changes, add or edit covered individual information, and update your account preferences.

 

 

 

HRAgo  (mobile app)

 

Use HRAgo® to manage your HRA from your mobile device. You can check your account balance, take pictures of supporting documentation and submit claims, check your investments, update your contact information, and more!

 

Search and download HRAgo® from the App Store or Google Play today. Before using HRAgo®, you must first register for online participant account access, if you have not already done so. Then, use your online username and password to begin using HRAgo®.

 

 

 

E-Communication (recommended)

 

Skip the paper! Go electronic. E-communication is faster and more convenient than waiting to receive important account information in the mail. We will notify you via e-mail when important items like your participant account statements are available online. Paper statements will no longer be mailed to you. To sign up, log in and click My Profile.

 

 

 

Direct Deposit (recommended)

 

Sign up for direct deposit! Direct deposit is faster and more convenient than waiting for paper check reimbursements in the mail. To enroll, log in and click My Profile or submit a Direct Deposit Enrollment form. Forms are available after logging in or upon request from our customer care center.

 

 

 

Participant News

 

Participant News is a semi-annual newsletter provided to participants with their participant account statements in January and July. A “Quick Look” section highlights key topics. You should carefully read each issue. To access a library of past issues, log in and click Resources, or request copies from our customer care center.

 
 
 
 
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